Updates!!!!

There are so many things to update. Let me start from last week- the long weekend…

Last minute plan to Malacca… I was afraid that there were no available rooms and i did a quick call to Bayview Melaka and Equatorial Hotel. Bayview told me there had sufficient rooms and need not do any reservations. I took their words. As for Equatorial, they only left with the suites. Superior and deluxe rooms were all out.

I waited for dad to come back and set off with Mummy and colin. Dad was the assigned instructor for the trip as he would be the one driving and who knows Malaysia more than him. He worked there for almost 4 years before and that super long highway was kinda like the regular road he gotta drive thru those days.

Reached the 2nd link at 5 plus in the evening… expected jam!!! Well, dad got his way to cut thru the long waiting lines and we were only stucked for 1 hour at most. And after the ride, we reached Malacca Bayview where we wanna check-in. I approached the counter and ask for rooms. Guess what they told me THEY ARE FULLY BOOKED.

What an ass!!!!

I was told in the morning they have plenty of rooms and now what are we going to do… sleep on the streets? I was so pissed that i was making a big fuss at the counter. That stupid reception jus replied me one sentence ” Sorry, we are fully booked.” I swear i really feel like killing him. Colin asked him to check for other hotels and without checking, he said other hotels were fully booked too.

CRAP!!!!!

And after some “reasonings”, the fully booked hotel managed to get a room for me. Thanks god!!! I requested for an extra bed coz i initially wanted 2 rooms but now 4 people gotta squeeze one room. We requested for corporate rates and he was nice enough to give it to us and 3 breakfast vouchers.

3 vouchers only!!! But we have in total 4 people!!!! Is he blind? We wanted to get one more complimentary breafast and the hotel was so rigid.

No means no…. Is that the kind of service recovery? YUCKS.

I wanted to see the duty manager and guess what he was very busy doing his rounds and would call me when he was free. FINE… I waited… So the duty Manager, Mr Nathan called. Mind you i’m being charged the long distance call talking to a moron that dun get things thru his mind. I explained the whole scenario to him and he said he can’t offer me. And he doubt on my integrity. He said i cant provide the name of the person that i spoke to and i might call the wrong hotel, thinking i came up with such story to get that stupid breakfast. I even show him the record that i called in the morning in my phone.

HELLO… I CAN AFFORD THE $$$ TO PAY FOR THE BREAKFAST, JUS THAT I DUN FEEL WORTH IT PAYING FOR SUCH SERVICE and the total experience was lousy.  YOU THINK I’M SO CHEAPSKATE TO COME UP WITH SUCH STORY????

The total conversation last for 20 mins. FREAK…. i need to pay for that, okie…. I wrote the comment card attached with an A4 paper story. Wonder if it as being given to the management in charge… i did a follow up email and till now… no reply and explanation from bayview. By hook or by crook, i deserve an explanation and refund of my phone bills. I’m not letting such issue rest.

Com’ on… those rewards displayed at the lobby should mean something right? 4 star hotel…. dunno best in what what what… should maintain their standards. Please!!!! Brush up your service!!!!

Leave that aside, i’m in the midst of exam.

Examintion List

 FIN303 – Financial Management

ACC203- Managerial Accounting

ACC201- Financial Accounting

BUS359- Product Innovation

Last one to go for tmr and that marks the end of my exam. Mmm… Please allow me to clear this sem and i will work harder. It’s always the same thing i said since primary 1. I’m trying…. hahaha…. trying hard!!!

YIPPY!!!!